Quality management system
Integrated quality management for safe and reliable logistics processes
Documented processes, trained employees, and a continuously monitored quality management system form the basis of our high quality standards.
Our integrated quality management system combines the requirements of DIN EN ISO 9001, DIN EN ISO 14001, and DIN EN ISO 50001, the GMP guidelines, SQAS (Transport Service), SQAS (Warehouse/High-Bay Warehouse), the German Ordinance on Specialized Waste Management Companies (EfbV), and the AEO-F standard. We ensure that all logistics processes are monitored and carried out in accordance with legal requirements and customer-specific specifications.
Standard Operating Procedures (SOPs)
We either convert customer-specific SOPs into our own standard operating procedures or integrate them into existing processes as applicable reference documents.
Through inspections, audits, and self-inspections, we ensure that the necessary work instructions and standard operating procedures are in place and consistently followed across all relevant customer and business processes.
We systematically monitor and further develop our continuous improvement process through internal audits, self-inspections, regular management reviews, and active shop-floor management.
Training and qualification
Regular training and instruction ensure that both our own employees and those of contracted external companies remain up to date with relevant legal and regulatory requirements.
We verify learning outcomes through appropriate effectiveness checks, thereby ensuring that the knowledge imparted is consistently applied in practice.
Your benefits at a glance
- Integrated quality management based on recognized norms and standards
- Monitored and documented processes throughout the entire supply chain
- Continuous optimization through audits and improvement programs
- High level of process reliability and compliance
- Regularly trained and qualified employees
- Reliable implementation of statutory and customer-specific requirements
