We support you in handling customs clearance transparently and in compliance with regulations, ensuring that you reliably meet legal requirements and increasing documentation obligations—even when dealing with global goods flows and international supply chains. With our Customs & Trade Compliance Services, we take over the operational management of your import and export processes—reliably, efficiently, and seamlessly integrated into your existing workflows. In doing so, we ensure clear lines of responsibility toward government agencies and guarantee maximum process reliability. This is how we secure your supply chains and minimize risks.
Our service portfolio at a glance
We offer:
What?
Comprehensive customs clearance and management of international trade processes
How?
Operational, integrated and compliant – including liaison with authorities and authorisation management
For whom?
Companies in the chemical, pharmaceutical, healthcare, industrial and trading sectors
What’s your advantage?
Transparent, secure and efficient import and export processes
What services?
Import and export customs clearance, management of customs transit procedures and customs processes, preference, origin and foreign trade management, Intrastat and statistical reporting, consulting, training and authorisation management
Flexible integration into your processes
We flexibly integrate our services into your existing processes and system landscape—whether through interfaces, ERP systems, customer portals, or electronic documents.
We work both in our own systems and directly within your IT environments, enabling seamless, digital processes without media discontinuity. We fill in missing data directly in your systems—efficiently and in a practical manner.
Our services in detail
Import and export customs clearance
We handle all aspects of your customs processes
- Import and export declarations (standard and simplified procedures)
- Management of transit procedures (NCTS / T1)
- Coordination of presentation, storage, and clearance
- Monitoring of customs procedures, including deadline tracking
- Use of our own and client-specific authorizations
- Verification and processing of order and master data
- Support with tariff classification
- Coordination with authorities, freight forwarders, and interfaces
- Record-keeping and handling of clarification cases
- Documentation and audit-proof archiving
Regulatory liaison and authorisation management
We help you efficiently navigate interactions with government agencies and customs regulations:
- Sharing expertise through customized training programs
- Assistance in establishing internal customs and authorization structures
- Handling inward and outward processing
- Monitoring existing customs authorizations and assisting with new ones, including ensuring compliance with authorization requirements
- Preparing and submitting amendment requests
- Maintaining records relevant to authorizations
- Implementing customs warehousing procedures and temporary admission
- Communicating with customs authorities and main customs offices
- Support with audits and customs inspections
Preference, origin and foreign trade management
We provide support for the operational implementation and further development of preferential and foreign trade processes.
- Supplier declaration and origin management
- Conducting preferential calculations
- Determination of preferential and non-preferential origins
- Requesting, managing, and preparing supplier declarations
- Maintenance of tariff codes, origin, and preferential data
- Ensuring master data quality
- Management of free trade agreements and regulatory frameworks
- Establishment and optimization of processes
- Documentation and record-keeping
Intrastat & statistical reports
We handle the structured and timely processing of your Intrastat and statistical declarations.
Our services:
- Preparation and validation of data relevant to declarations
- Preparation and electronic submission of Intrastat declarations
- Communication with statistical authorities
- Handling of inquiries and clarification requests
- Documentation and audit-proof archiving
Your benefits with Infraserv Logistics
You benefit from our Customs & trade compliance services:
- Comprehensive expertise across all modes of transport and types of goods
- Experience in demanding industries
- End-to-end process management through to completion
- Use of AEO-certified processes and authorizations
- Integration with existing ERP, logistics, and customs systems
- Structured review, monitoring, and record-keeping
- Audit-ready documentation
- Reduction of compliance and process risks
- Relief for your internal departments
Logistics with Infraserv – an overview
What services are included in customs & trade compliance?
Complete customs clearance and management of import, export, and foreign trade processes.
How are the services integrated?
Flexible integration via interfaces, ERP systems, or directly into your existing processes.
What are the benefits of authority and permit management?
Clear lines of responsibility, greater compliance, and more efficient processes.
What is the main benefit?
Legally compliant, transparent, and efficient customs processes throughout your supply chain.
